IT HELPDESK PERSONNEL LEASING SERVICE

HOW TO REDUCE IT PERSONNEL COSTS?

NTT provides IT outsourcing services for IT helpdesk/support positions in the form of providing on-site support personnel by trained IT staff. This solution will help reduce the burden of recruitment and employee selection management, including managing various current risks as well as unforeseeable risks that may arise in the future for businesses.

We provide personnel for the IT support department (IT Helpdesk Onsite), with readily available resources from trained IT experts.

Contact us for consultation now

REASONS TO OUTSOURCE IT HELPDESK/SUPPORT STAFF

AVAILABLE RESOURCES

Employees can deployed immediately, reducing recruitment time & costs.

PROFESSIONAL CAPABILITIES

Deploy knowledgeable staff capable of promptly meeting customer needs.

RISK REDUCTION

Avoid the burden of legal liabilities, personnel costs, recruitment expenses, and training costs.

RESOURCE EXPANSION

Suitable for IT departments or IT management to expand their resources.

NO TRAINING REQUIRED

Employees are equipped with knowledge and skills to meet needs promptly.

NO WORRY ABOUT SALARY, BONUSES

No worries about personnel costs: allowances, bonuses, overtime, benefits...

LOYAL CUSTOMERS

DESCRIPTION IT HELPDESK OUTSOURCING SERVICE

IT User Support

Assisting users with software application installation, account setup, password reset, printer, camera, and attendance device setup…

Computer Maintenance

Installation, maintenance, and troubleshooting of Windows operating system, including various software usage.

Network Maintenance

Installation, maintenance, and troubleshooting of LAN network within the organization.

Reporting & Consultation

Báo cáo các trạng thái công việc đã hoàn thành và đang thực hiện. Cung cấp phản hồi và tư vấn giải quyết vấn đề.

Training and Guidance

Training and guidance on the use of software applications, IT devices: Microsoft 365, Zoom, Teams…

Repair and Procurement

Preparing device information, suppliers for repair, or other necessary information for IT management (IT Manager/Office Manager/CEO).

PRICE LIST FOR IT STAFF LEASING SERVICES

Choose the service package that suits your needs

CONTACT

On-site support 1 day/week
Remote and on-site IT support
Network infrastructure and server support
On-demand IT tasks

CONTACT

On-site support 2 days/week
Remote and on-site IT support
Network infrastructure and server support
On-demand IT tasks

PHỔ BIẾN

CONTACT

Trực tận nơi 5 ngày/tuần
Hỗ trợ IT cho người dùng từ xa và tận nơi.
Hỗ trợ Hạ tầng Mạng, máy chủ
Các công việc IT theo yêu cầu

REASONS FOR CHOOSING NTT'S SERVICES

QUALITY

With 12+ years of experience and over 25 experts, certifications include: Microsoft 365, ITIL, Helpdesk Pro....

RESOURCES

Abundant IT resources trained and backed by specialized support team.

ENTHUSIASM

Highest level of service attitude and responsibility towards customers.

PRICING

CLEAR and SUITABLE pricing methodology.

CUSTOMER AUTHENTICATION

CUSTOMER FEEDBACK

“NTT has been assisting us in managing and overseeing all IT activities since 2009, allowing us to focus solely on running our business. I am very pleased with the effectiveness it has brought..”