?>MORE THAN 90% OF COMMON BUSINESS IT ISSUES
*Based on NTT Service Desk data (2024). 
Frequent PC, internet, and email incidents
Data stored across multiple places—easy to lose track of
Unstable network with recurring disconnections
Uncertainty about which technology solutions are the right fit
Why do IT systems keep running into problems?
From supporting 200+ businesses, NTT has found that most recurring IT issues come from root causes that haven’t been fully addressed:
Why do IT systems keep running into problems?
From supporting 200+ businesses, NTT has found that most recurring IT issues come from root causes that haven’t been fully addressed:
IT Support 365” – A Practical Managed IT Solution
Built from real-world challenges, NTT developed an optimized IT service that helps businesses run confidently and grow with peace of mind.
NTT’s IT solution – optimized efficiency, peace of mind to do business.
IT HELPDESK/SUPPORT SERVICE PACKAGES
NTT – Flexible IT Helpdesk/Support for over 200 small and medium-sized businesses
With many years of experience serving more than 200 SME customers, NTT offers flexible “IT Helpdesk/Support” packages tailored to each business’s needs.
BASIC PACKAGE
IT Helpdesk for users-
Unlimited IT Helpdesk support.
-
Technology Consulting and Advice
-
Service Hours: 8x5
STANDARD PACKAGE
IT Helpdesk and Network Management coordination-
Unlimited IT Helpdesk support.
-
Network Infrastructure Support
-
Regular onsite checks
-
Regular Service Reports
-
Technology Consulting and Advice
-
Service Hours: 8x5
PROFESSIONAL PACKAGE
Comprehensive IT Helpdesk and Network Management-
Unlimited IT Helpdesk support.
-
Network Infrastructure Support
-
Network Infrastructure Management
-
Regular onsite checks
-
Regular Service Reports
-
Technology Consulting and Advice
-
Service Hours: 8x5
VALUED CUSTOMER
SERVICE CAPABILITY
NTT works with clear SLA commitments—ensuring quality, on-time delivery, and transparency in every step.
INFOMATION & ONBOARDING PROCESS
Step 1: Requirement confirmation
Requirement Confirmation – Make sure we understand your needs accurately from the start.
Step 2: Assessment
You share key information so we can recommend the best-fit service package.
Step 3: Consultation
Our IT expert reviews your situation, listens carefully, and proposes the most practical solution.
Let NTT help you choose the right IT service solution.
Let NTT help you choose the right IT service solution.
CUSTOMER AUTHENTICATION
CUSTOMER FEEDBACK
Lawyer Nguyen Huu Phuoc – Director of Phuoc Law Company Limited and Associates.
