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By “4 WAYS TO CHOOSE A GOOD IT SERVICE PROVIDER
Finding a good IT service provider in Ho Chi Minh City is not an easy task. What sets apart IT service companies? Is it your desire and concern when looking for a suitable IT service provider for your business?
A typical IT provider usually only focuses on “handling technical issues,” whereas an excellent IT service provider is always a cohesive team with a service culture and consistently maintains commitments to value delivery with customers.
Here are 4 WAYS to choose an IT service provider:
- PROFESSIONAL EXPERTISE
- BUSINESS CULTURE
- TRUST
- OPEN COMMUNICATION
1. EXCELLENT TECHNICAL EXPERTISE
Which technologies is your company currently utilizing? The IT landscape is diverse, ranging from common technology devices like laptops, printers, Internet, Wi-Fi, and networks, to essential and modern applications such as Microsoft 365, ERP, Bitrix24 CRM, Google Cloud, Security, among others.
Therefore, it’s crucial for the provider to have a team of highly experienced specialists who understand various technologies and have the knowledge and skills to help you solve issues promptly.
2. BUSINESS CULTURE
- A good IT service partner will closely align with your business to help you achieve your business goals.
- A good IT service partner’s culture is reflected in the communication and customer service skills of all employees.
- A good IT service partner always listens, sacrifices their interests to share with you during difficult times, and always prioritizes your interests above all.
- A good IT service partner has clear business philosophies/purposes and steadfastly pursues those philosophies.
Therefore, finding a partner with a “BUSINESS CULTURE” is crucial and valuable for the long term.
–>Learn about our culture and business purposes: https://ntt-supercare365.com/en/gioi-thieu-cong-ty/
3. TRUST
Are you confident in your IT provider? Do you engage in activities together with your IT provider? How are they managing your IT systems? Do they provide comprehensive reports? Do they have a commitment to responsibility?
Regardless, it’s advisable to regularly physically visit their offices and check their services.
4. OPEN COMMUNICATION
“Open communication” means your IT service partner will help you communicate honestly and clearly about all aspects related to the business relationship, including:
- The status of requests being processed or pending.
- Valuable technology recommendations and advice for your business.
- Listening to feedback and desire for improvement.
- Clear, detailed, and meticulous reporting and communication.
If you are planning or considering finding an IT service provider in Ho Chi Minh City or Hanoi… Please contact us, we are ready to serve you.
—> Contact information: https://ntt-supercare365.com/en/lien-he-3/
Feel free to download NTT company profile to learn more about us.
