IT Support Service - IT Outsource Support – NTT SuperCare365 IT

IT HELPDESK SERVICES FOR BUSINESSES

COMMON IT ISSUES

CONTACT FOR CONSULTATION

EFFECTIVE IT SUPPORT SERVICES FOR BUSINESSES

Technical Support

Providing solutions and resolving technical issues for employees, including both software and hardware.

Account and System Management

Assisting in the creation, management, and troubleshooting of user accounts and systems.

Adjustment and Updates

Assisting in the installation, configuration, and updating of software, applications, and operating systems.

Network Troubleshooting

Addressing issues related to network connections, network configurations, and internet connectivity.

Information Security

Assisting in resolving information security issues and preventing cyber attacks.

System Upgrades

Assisting in the deployment of new technology projects and upgrades to existing systems.

End User Support

Providing guidance, training, and general support for end users in utilizing technologies and applications within the enterprise.

BENEFITS OF IT SERVICES

Save time by not having to solve IT issues yourself.

Have peace of mind knowing that business data is protected.

Receive timely support for all IT matters.

Access expert advice on updating new technologies.

4 "ASSURANCES" WHEN USING OUR SERVICES

Ensure a dedicated and professional IT team.

Ensure no constraints upon service cessation.

Ensure commitment to issue resolution timelines.

Ensure comprehensive reporting with accurate data.

COST REFERENCE

BASIC PACKAGE

IT Helpdesk for users
  • Unlimited IT Helpdesk support.
  • Technology Consulting and Advice
  • Service Hours: 8x5

STANDARD PACKAGE

IT Helpdesk and Network Management coordination
  • Unlimited IT Helpdesk support.
  • Network Infrastructure Support
  • Regular onsite checks
  • Regular Service Reports
  • Technology Consulting and Advice
  • Service Hours: 8x5
POPULAR

PROFESSIONAL PACKAGE

Comprehensive IT Helpdesk and Network Management
  • Unlimited IT Helpdesk support.
  • Network Infrastructure Support
  • Network Infrastructure Management
  • Regular onsite checks
  • Regular Service Reports
  • Technology Consulting and Advice
  • Service Hours: 8x5

CHOOSE THE SUITABLE IT SERVICE PACKAGE

CHOOSE BASIC PACKAGE

  1. Budget starts from 2,500,000 VND/5 users
  2. IT support needs revolve around user assistance
  3. Company does not have a dedicated IT department

CHOOSE STANDARD PACKAGE

  1. Budget starts from 3,500,000 VND/5 users
  2. Limited IT resources to support employees and network infrastructure
  3. Desire for an IT Helpdesk team under enterprise management
  4. Company has a complex network and system

CHOOSE PROFESSIONAL PACKAGE

  1. Budget starts from 5,500,000 VND/5 users
  2. Company aims to focus on its core business activities
  3. Company does not have a dedicated IT department

CUSTOMER SERVICE IMAGES

CUSTOMER TESTIMONIALS

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