IT HELPDESK SERVICES FOR BUSINESSES
COMMON IT ISSUES
- The computer runs slowly, emails frequently get full.
- Data storage is scattered in many places, not centralized, not managed properly.
- Network system, servers are unstable, inconsistent.
- There is no manager for the enterprise's technology devices.
- Security solutions, prevention are not effective: computers are often damaged or attacked by viruses.
CONTACT FOR CONSULTATION
EFFECTIVE IT SUPPORT SERVICES FOR BUSINESSES
Technical Support
Providing solutions and resolving technical issues for employees, including both software and hardware.
Account and System Management
Assisting in the creation, management, and troubleshooting of user accounts and systems.
Adjustment and Updates
Assisting in the installation, configuration, and updating of software, applications, and operating systems.
Network Troubleshooting
Addressing issues related to network connections, network configurations, and internet connectivity.
Information Security
Assisting in resolving information security issues and preventing cyber attacks.
System Upgrades
Assisting in the deployment of new technology projects and upgrades to existing systems.
End User Support
Providing guidance, training, and general support for end users in utilizing technologies and applications within the enterprise.
BENEFITS OF IT SERVICES
Save time by not having to solve IT issues yourself.
Have peace of mind knowing that business data is protected.
Receive timely support for all IT matters.
Access expert advice on updating new technologies.
4 "ASSURANCES" WHEN USING OUR SERVICES
Ensure a dedicated and professional IT team.
Ensure no constraints upon service cessation.
Ensure commitment to issue resolution timelines.
Ensure comprehensive reporting with accurate data.
COST REFERENCE
BASIC PACKAGE
IT Helpdesk for users-
Unlimited IT Helpdesk support.
-
Technology Consulting and Advice
-
Service Hours: 8x5
STANDARD PACKAGE
IT Helpdesk and Network Management coordination-
Unlimited IT Helpdesk support.
-
Network Infrastructure Support
-
Regular onsite checks
-
Regular Service Reports
-
Technology Consulting and Advice
-
Service Hours: 8x5
PROFESSIONAL PACKAGE
Comprehensive IT Helpdesk and Network Management-
Unlimited IT Helpdesk support.
-
Network Infrastructure Support
-
Network Infrastructure Management
-
Regular onsite checks
-
Regular Service Reports
-
Technology Consulting and Advice
-
Service Hours: 8x5
CHOOSE THE SUITABLE IT SERVICE PACKAGE
CHOOSE BASIC PACKAGE
- Budget starts from 2,500,000 VND/5 users
- IT support needs revolve around user assistance
- Company does not have a dedicated IT department
CHOOSE STANDARD PACKAGE
- Budget starts from 3,500,000 VND/5 users
- Limited IT resources to support employees and network infrastructure
- Desire for an IT Helpdesk team under enterprise management
- Company has a complex network and system
CHOOSE PROFESSIONAL PACKAGE
- Budget starts from 5,500,000 VND/5 users
- Company aims to focus on its core business activities
- Company does not have a dedicated IT department
CUSTOMER TESTIMONIALS
SIGN UP FOR CONSULTATION NOW
Please leave your contact information and we will get back to you shortly!